CUSTOMIZATION POLICY — JEWELRY, SUBSCRIPTION BOXES & GIFTS

(All customized items are FINAL SALE — No Refunds or Exchanges.)

*Customized Jewelry Policy

All customized jewelry is made to order through a specialized third‑party manufacturer using custom molds, name plates, engraving, sizing, and other personalized elements. Because these items are created specifically for you:

You have 24 hours from the time your order is placed to:

Review your customization details

Fix spelling mistakes

Request changes

Cancel the order

After 24 hours, production begins. Once production starts, no changes can be made — including spelling, sizing, color, design, or personalization updates.

All customized jewelry is FINAL SALE — no refunds or exchanges. This includes:

Spelling mistakes submitted by the customer

Incorrect sizes provided by the customer

Changing your mind after production

Deciding you no longer want the item

Because each piece is created through a third‑party specialist, we cannot stop, alter, or reverse the order once it has been submitted.

Your item will arrive exactly as submitted. Please double‑check all spelling, names, dates, sizes, and customization details before completing your purchase.

*Subscription Box Customization Policy

Subscription boxes that include customization follow a strict timeline:

You may make changes up to 24 hours before your scheduled ship date.

Allowed changes include:

Product swaps

Theme changes

Upgrading your box

Adding additional items

Once your box enters the packing stage and a shipping label is created with tracking information attached, no further changes can be made.

All subscription boxes are FINAL SALE — no refunds or exchanges, including boxes containing customized items.

*Gift Customization Policy

Customized gift items (engraved gifts, personalized packaging, name items, etc.) follow a shipping‑based deadline:

You may request changes up to 24 hours before your shipping notice is emailed.

Once you receive your tracking number, your order is already packed and sealed — no changes can be made.

All customized gifts are FINAL SALE — no refunds or exchanges.

*Chargeback Policy + Purchase Disclousure

We take customization orders seriously and document every step of the process, including timestamps, order details, customer‑submitted customization information, and production confirmations.

Because customized items are made specifically for you and cannot be altered once production begins, the information provided is our best ability to be fully 100% transparent and provide you will all your options available to you before, during and after purchase. Please read the entire policy and full disclosure carefully…

Regarding Chargebacks and customized items that offer no return or exchange policy:

We dispute and will win all chargebacks involving customized items, subscription boxes and curated gifts, keep in mind that all banks are very aware of the policies and laws involving these terms and conditions as well as the no return or exchange law per the FDA when it comes to cosmetics, chargebacks are not allowed to be used as your own personal refund policy when you have customer remorse or decide later the item is not for you after use. Unfortunately, we sell only high-end authentic, brand new irreplaceable products and can’t afford nor are we allowed to, agree to exchanges or returns on such items for any customer, we will be fined heavily and shut down by the FDA due to safety, sanitary and health reasons and I’m sure like you, other customers would not want to repurchase used or exchanged products and for this reason among other reasons, such as the laws in place for both of our protection, we cannot and will not allow Returns or Exchanges of any kind for any reason, even if you claim the package was lost or damaged in transit - if that should occur, you will need to file a claim with the shipping company which we can guide you through that process until you receive compensation on what was missing, purchased or damaged. Keep in mind, the shipping company (USPS) will conduct an independent investigation and if your found at fault when the investigation is concluded, we cannot help or assist. you further, all banks will also refuse to allow you to file a chargeback if you are found liable and responsible for any missing or damaged packages, their independent review which is very stringent, strict and includes the following: Photos, x-rays, video and witness testimony prior to concluding their investigation on your claim and making their final decision.

When you purchase from us or any high-end boutique, Subscription box Business or Fine Jewelry establishment weather your aware or not, you are subjected to these laws and terms and your agreeing to them when you decide to purchase which these terms, conditions and laws can change also without warning or without notice. Since we are 100% transparent at The Beauty God’s Inc with all policies and procedures, we’ve decided to disclose this information for your review prior to purchase - most businesses will not and do not have to disclose this information to any consumer by law however, we want our customers to make an informed purchase without questions and feeling as if they were somehow left out the loop or duped in any purchase. If you have any further questions, you may reach out to us or any use any of the links we provided to verify any and all information provided here in this policy. All information that we provided for your review is available for free with a simple google search or via any and all search engines online.

**Remember, Knowledge is power and the power to be fully informed makes you a great and an aware consumer **

We provide proof of the following to the bank + the post office/shipping company to guide in their investigation if needed:

*Customer‑submitted customization details

*Purchase price, Sale price and any Discounts offered or that you received

*Production timelines and 3rd party customization timelines

*Communication records + Recorded phone calls or live chat transcripts

*Photos and Video of the packaging process + Shipping label

*Shipping and delivery tracking confirmation

We win all chargebacks involving customized items, as these products are non‑returnable, non‑refundable, and created exactly according to the customer’s wishes and guidelines submitted, we will never go outside what the customer requested in writing.

We have to follow all laws to maintain transparent, trustworthy and compliant.

*Important Reminder

Please conduct a final review of all customization details carefully before submitting your order back to us for production, remember, you have 24 hours from the purchase time and date to make any changes or cancel your order, otherwise your order will be submitted “as is” which is how you submitted it to us - again, Once production or packing begins, the item cannot be changed, canceled, refunded, or exchanged.