Questions & Answers

US orders may be returned within 30 days of delivery. You pay return shipping, and items must be unused and in their original condition. Opened or used cosmetics and skincare cannot be returned for hygiene reasons, and custom or personalized jewelry cannot be returned. If an item arrives damaged or is the wrong item, contact us within 7 days of delivery at TheBeautyGods@gmail.com or 609-400-3101 with photos, and we'll make it right. The Beauty Gods subscription boxes cannot be returned or refunded. Customers may only cancel future shipments anytime before the next billing date; boxes already received cannot be returned or refunded.

Approved returns are refunded to the original payment method after we receive and inspect the item. Original shipping charges are non-refundable. Refunds typically appear within 5–10 business days after processing, depending on your bank. The Beauty Gods subscription boxes cannot be returned or refunded. Customers may only cancel future shipments anytime before the next billing date; boxes already received cannot be returned or refunded.

Customers are responsible for checking and paying any customs duties, taxes, and tariffs in their country before placing an order. These charges are not included in our prices or shipping. We ship internationally from our Atlantic City, NJ warehouse via USPS. If a package is refused or abandoned because of duties or tariffs, the order is not eligible for a refund. Refused international packages are typically destroyed and cannot be returned, and many of our products are vintage or no longer manufactured and cannot be replaced.

Choose one of four monthly boxes — Luxury Jewelry, Ultimate Skincare, K-Beauty Sheet Mask, or Heavenly Spa & Wellness — delivered monthly, with a discount on your first box. Multi-month plans: 3 months = 4 boxes for the price of 3; 6 months = 8 for the price of 6; 12 months = 15 for the price of 12.

Custom pieces are made to order — email us at TheBeautyGods@gmail.com to get started.

Every box is customized to your individual taste. When you subscribe, share your preferences — your skin type, allergies, favorite colors and styles, and anything you don't want — and your box is packed around them.

Join our affiliate program and earn 15% commission on every sale you send our way. Sign up at https://the-beauty-gods.goaffpro.com/create-account and you'll get your own link to share. You can also earn a free subscription box — or a free box plus commission. Payouts are made via PayPal.

Subscriptions auto-renew each billing cycle at the plan price, charged on the same billing date, until you cancel. Plans are available as monthly, 3-month, 6-month, 9-month, or 12-month. You can cancel anytime before the next billing date by emailing TheBeautyGods@gmail.com, calling 609-400-3101, or canceling in your account, and you will not be charged again. The Beauty Gods subscription boxes cannot be returned or refunded. Customers may only cancel future shipments anytime before the next billing date; boxes already received cannot be returned or refunded. Your box ships within three days of ordering, excluding weekends, holidays, and weather permitting. For subscriptions, we currently ship to the United States, Canada, Australia, Germany, Ireland, and Poland. Each box is curated, so items vary month to month, and substitutions may be made for discontinued or out-of-stock items with items of equal or greater value. First-box discounts apply to your first order only; renewals are billed at the regular rate.

You can cancel anytime before your next billing date by emailing TheBeautyGods@gmail.com, calling 609-400-3101, or going into your account and selecting cancel. Canceling stops future renewals, and you will not be charged again. The Beauty Gods subscription boxes cannot be returned or refunded. Customers may only cancel future shipments anytime before the next billing date; boxes already received cannot be returned or refunded. Once a renewal is processed, that order is final and cannot be canceled or refunded.

US Standard shipping (USPS) is $4. US Expedited shipping is $8 and typically arrives in 2–5 business days. US orders over $40 ship free. International shipping is a flat $25 and takes 8–26 business days. We currently ship internationally to Australia, Austria, Belgium, Canada, Croatia, Cyprus, Czechia, Denmark, the Dominican Republic, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Japan, Luxembourg, Malta, Morocco, the Netherlands, New Zealand, Norway, Poland, Portugal, Puerto Rico, Saudi Arabia, Singapore, Slovakia, Spain, Sweden, Switzerland, and the United Kingdom.

Black Friday is 30% off, plus a free gift, sitewide at thebeautygods.com.

Rings are available to buy in sizes 7, 8, and 9 only. Listings note sizes 5–10, and any other size can be sized by the buyer.

Use the Gifts Under collections in the menu: Under $10, Under $20, Under $30, Under $40, Under $50, Under $60, and Under $100. Every product sits in the one tier just above its price.

If your package is lost in transit, we'll help file a claim with the carrier. We carry insurance on packages. If a package is tracked and scanned "Delivered," contact us and file a claim with the carrier within 48 hours. If a package shows "No Scan" after 10 days, we'll help you file a missing-mail claim with USPS.